As of December 31, 2018, the Group operated a retail network of 1,158 LensCrafters stores, of which 1,050 are in North America and the other 108 stores are in China and Hong Kong. Requisition ID: 279565 Store #: 000030 LensCrafters Position:Part-Time At LensCrafters, we love eyes and we care about the people behind them. By clicking Submit you are agreeing to the Complaints Boardâs Terms and Conditions. And wanted a better explanation as to why they kept on falling apart. You can find contact details for LensCrafters above. Browse all LensCrafters locations in Calgary. Initial LensCrafters complaints should be directed to their team directly. The mgr started denying things before we ever got the story straight. My Customer service issue with LensCrafters from August 2020. LensCrafters. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Pissed Consumer © 2020 All I am BEYOND PISSED! Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and LensCrafters as well as customer ⦠The best phone number for LensCrafters is their +1 877-753-6727 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Good pay Good environment Good management. Companies are selected automatically by the algorithm. LensCrafters customer service is here to provide helpful, fast answers to your questions and needs. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. What do you think? I went in yesterday in the afternoon to voice my concern over a pair of glasses that the screw keeps on falling out. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LensCrafters Customer Service. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. customer service. I ordered my glasses; December 2, 2020, in enough time to have them done before my vacation, scheduled for December 22, 2020; however, I was called December 14, 2020 to receive my new glasses and was given the wrong glasses, the wrong prescription as well as the incorrect frames. The customer service is HORRIBLE compared to how it used to be. My husband and I were in to get eye exams and new Glasses on September 1st. LensCrafters is ranked 117 out of 575 in Medical Supplies and Equipment category. LensCrafters Customer Service Contacts. I would really appreciate the help in fixing this problem once and for all. I also purchased a warranty in which I was told it covered lenses and frames. Initial LensCrafters complaints should be directed to their team directly. Do I need to activate my account; if so, how do I activate it? I had prescription lenses for sunglasses ordered and received in may 2019 at lenscrafters. LensCrafters Company is a designer of eyeglasses frames and contact lenses. I had a warranty...my wife was there when I bought my glasses and 2 pair for her. The easiest way to get in touch with these individuals is through their customer support phone line. Indeed.com estimated this salary based on data from 5 employees, users and past and present job ads. We have spent thousands at that store, but no more. Rights Reserved, You Are About to Contact PissedConsumer.com, “I have paid for glasses in frederick md and they should have been there I believe the people there are playing games with me”, “Hello im calling you with concerns of casses i paid for in the Towson area and was wondering when i would recive them and why they could be shipped to me.”, “Honesty !!! Contact LensCraftersâ Customer Service Team. Eye health is critical to everyoneâs personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macyâs strengths. Find a Store. LensCrafters located at 5500 Abercorn St offers the best selection of the latest trends in eyewear from leading designer brands. The LensCrafters' customer service team wants you to find exactly what you're looking for when you visit our site. It is the top provider of prescription eyewear and sunglasses. Access our contact information here. Needing to see what the actual Manufacturing warranty is for my glasses that were purchased at LensCrafters? Search. Manager Shawn served us. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. 2 views | 33 similar | 0 following. I told her that I would not return as a customer. Best Cities for Jobs 2020 You can also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727. Tons of great salary information on Indeed.com It is easy to contact the customer support team for LensCrafters should you need any assistance. I won't argue for very long - I just take my business to other places. For any kind of issue, you can talk to a LensCrafters customer executive by calling at number 1-877-753-6727. GetHuman5157688's next move: call LensCrafters. Please let me know if you can offer any assistance to correcting the issue. And causing the lens to come out of the assembly. The company was established in 1983. Was told that there was nothing to be done about. Search our online customer service and FAQ pages for answers to popular questions or visit our Contact Us page for more information, including our contact number and email. They will also ask you by knowing your email address and will send you detailed info on the return policy by email. Very disappointed and feel very taken advantage of by Lenscrafters. Customer Service Hotlineï¼ (852) 2343-8223 (HongKong, China) (86)400-880-2411 (Mainland, China) All rights reserved. She attempted to repair the frames but they are still lose. Mon-Fri: 8 am - 9 pm ESTSat: 9 am - 7 pm ESTSun: Closed, Pros: I ordered a pair of glasses back in March. The algorithm is subject to change in future. 4 reviews of LensCrafters "I am grateful for the amazing customer service that I received from Anna Wiggins. Strength in numbers! The company provides the latest eyeglasses frames with new upgraded lenses for men, women and kids, finding the best solution for every customer individually according to his or her face shape, color of eyes, hair and skin. Mon-Fri: 8:30 am - 8 pm EST Sat: 9 am - 5:30 pm EST Sun: Closed You can contact the customer service representative of LensCrafters calling LensCrafters's helpline phone numbers. Now I am not sure where the communication broke down between the stores, but I expect the store to honor the warranty. I was in the deerfoot city location on Aug.27 2019 because i had insurance on my current glasses purchased... Not bad, but could've been way better. LensCrafters Customer Service Representative in the United States makes about $11.23 per hour. Our precautions in store. Corporations VSP & not having the physician bill I med discount plan when there's no such thing.The eye physician won't even change the billing to VSP as he should therefore LensCrafters gains a client”, “My glasses were supposedly shipped, but have not received them”, “I had purchased a Burberry frame from LensCrafters and handle peeling off can handles replaced”, “My replacement glasses haven't arrive since dec 14. Requisition ID: 299422 Store #: 000939 LensCrafters Position:Full-Time At LensCrafters, we love eyes and we care about the people behind them.LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over [â¦] Celebrates the LensCrafters Advantages and is a leader in the location that sets the tone for customer service Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems. Anna was able to work with their lab to make it happen. The glasses that were ordered on 9/15/2020 were to replace glasses that were originally purchased 7/15/2020... Lencrafter's is the very worst place to do business now avoid them!! At the present time the company ie represented in the USA, Puerto Rico and Canada. Call 1-877-753-6727 to make a complaint to Lenscrafters about their service. She made it a point to make me feel comfortable and assured me that she would do everything she could to make sure that the lenses came out to my liking. I came in to this location looking for a particular colored lens. View Now. Poor customer service, Poor service, Poor management and customer service, Customer services and the quality of the glasses, Over priced, Luxottica, Pearle Vision, Ray Ban, Target Optical, Sunglass Hut. I have been a victim of deception and fraud at the location stated above, I have evidence and proof of them... ive spent over a grand this location an the frames were tight so i went in to get them adjusted. Clairity & Billing the Correct Ins. All stores stopped doing adjustments due to ⦠There is only 1 way to get customer help from them. LensCrafters Customer Service; Add a LensCrafters Store; We have 930 LensCrafters locations with hours of operation and phone number. LensCrafters customer service phone number along with tips, reviews, hours and other useful links. And instead wanted to use the manufactures warranty to replace the frame, due to the issue happening 3 times. Promotional financing can help make a big purchase more manageable with monthly payments. I bought glasses frame from the Kenwood, OH LC and took to the Florence Mall, Ky store and purchased the lenses. Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. We guarantee every transaction is 100% secure Learn about LensCrafters culture, salaries, benefits, work-life balance, management, job security, and more. You can find contact details for LensCrafters above. I felt like I was being manipulated and given the run around. Until now the store been giving me run around .”, “I need my account number to register pay online”, “Need to cancel an order that was made a month ago”, “I cannot complete my order on the website”, “Wondering when I am going to get my glasses”, https://www.lenscrafters.com/lc-us/return-policy, https://www.lenscrafters.com/lc-us/terms-and-conditions, https://www.lenscrafters.com/lc-us/privacy-policy, https://www.lenscrafters.com/lc-us/customer-service/faq, Compare LensCrafters vs Americas Best Contacts Eyeglasses. Customer Service Hours. LensCrafters is headquartered in Cincinnati, Ohio. ForLocations, The World's Best For Customer Service Info. LensCrafters reinforces Macyâs commitment to the health and wellness of its customers. Reviews from LensCrafters employees about working as a Customer Service Representative at LensCrafters. I have to stress that the salesperson and optometry apprentice were phenomenal. 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